Brand Terms

1. About these terms

Human Made is run by Human Made, operated by Kyle Yeoman, an individual, until a company is formed to run it. "Human Made", "we" and "us" mean that operator. "The brand" and "you" mean the business whose workspace these terms cover. "Team members" means the people with access to the brand's workspace.

An Owner accepts these terms and the Data Processing Agreement for the brand before the brand goes live. By accepting, the Owner confirms they are allowed to bind the brand. The DPA is part of these terms.

Each team member also has a personal account under our Privacy Policy.

2. Invite-only access

Brands join Human Made by invitation. We review every brand access request by hand and may decline one without giving a reason. We may also limit the features a brand can use during the pilot.

During the pilot Human Made does not charge brands. We will give Owners at least 30 days' notice before any fee starts, and a fee only applies once the brand agrees to it.

3. Your team

• Only invite your own staff and contractors who work for the brand. Give each person the lowest role that lets them do their job, and remove people as soon as they leave.
• You are responsible for what your team members do in your workspace.
• Every role except Viewer must use two-factor sign-in, and you can require it for Viewers too. Accounts are personal: no shared logins.
• You can limit invites to your own email domains and shorten session times in your settings.
• Tell us at once at kylepyeoman@gmail.com if you think someone has misused an account on your team.

4. Briefs and the terms you offer

You write each brief and its terms: the brief's text and its structured pay terms. A brief's terms are your offer to designers.

• Make briefs accurate, lawful and clear about what you will pay and when.
• When a designer accepts a version of a brief's terms, that version binds you and that designer for every submission made under it. You can publish a new version for future work, but you cannot change the terms for work already submitted.
• You must have the rights to everything you share in a brief or brand kit. Designers may use those materials only to make submissions for that brief.
• An open brief can be seen by every signed-in designer with a verified email, and its summary can be public. Do not put anything in an open brief that you are not willing for any designer to see.

5. Reviewing submissions

• Review submissions in good faith and within a reasonable time. You decide what to approve, ask to change, or reject.
• Until you approve a submission you may only view it to review it. You may not use, copy, edit or run a submission you have not approved, or ask anyone to recreate it.
• Keep feedback to designers professional. Designers see your feedback and the decision.
• Keep the asset code (dsn=) in the ad name and link of every approved ad you run, so imports credit the right designer. Do not remove or change codes to avoid paying.
• Upload ad performance exports as your ad platform produced them. Do not edit an export to change what a designer is owed.

6. Paying designers

You pay designers directly, as the terms they accepted say. Human Made does not hold, send or receive money and is not responsible for paying designers.

• Human Made works out each designer's earnings from the accepted pay terms, your review decisions and your uploaded exports. You review and finalize each monthly statement. A final statement can only change through an adjustment that gives a reason.
• Pay each finalized statement by the time the brief's terms say. If the terms set no time, pay within 30 days of finalizing.
• Answer a designer's question about a statement promptly.
• You are responsible for any tax forms, reporting and withholding for what you pay designers.

Designers on Human Made are independent. How you engage and pay them is your responsibility. We may suspend a brand that does not pay designers what it owes.

7. Licenses

When you approve a submission you receive the license set out in the brief's terms, or, if the terms do not say otherwise, the default license in section 6 of the Designer Terms. Your license only covers approved work.

You give us a license to store, process and display your briefs, brand kit, logo, review decisions and uploaded exports to run Human Made for you. We show your brand's name and logo on our public pages only if public listing is on for your brand, which you choose. If your brand's leaderboard is shown to designers, they can see your live ads, each ad's rank and the designer's display name, never any spend.

You are responsible for the ads you run, including the claims in them and following ad platform rules and advertising law.

8. Designer data you receive

You see:

• A designer's display name, designer code and cross-brand counts (submitted, approved, live, top 10 finishes, brands worked with). Never which other brands they worked with.
• A designer's name and contact email, once they accept one of your briefs.
• A designer's payee name, country and payment contact email, once you finalize a statement for them. Only Owners, Admins and Finance members see these.

Use this data only to manage your briefs, review work, pay designers and talk to them about work on Human Made. Do not add designers to marketing lists, sell their data, or share it except with your own service providers who need it for those purposes. Keep it secure and delete it when you no longer need it.

For this data you are the controller and we process it for you under the DPA.

Internal notes and ratings about designers stay inside your brand. Keep them factual: a designer may have the right to see personal data about them.

9. Acceptable use

Do not:

• Post unlawful, misleading or infringing briefs or files, or ask designers for work that would break the law or someone else's rights.
• Upload malware, or files that pretend to be something they are not.
• Try to see another brand's data, get around a limit or security check, or test our security outside the rules on our Security page.
• Scrape Human Made, or use bots or scripts to use it, except through features we provide for that.
• Upload personal data that Human Made does not need, such as customer lists or sensitive data. Ad exports should contain ad results, not personal data.
• Harass, threaten or mislead designers.

10. Confidentiality and our access

We keep your spend, imports, statements, notes and unreleased briefs confidential. We do not share them with other brands or with designers, except what a designer's own statement shows under the pay terms they accepted.

If we need to look inside your workspace for support, the access is read only, needs a written reason, lasts at most 60 minutes, and is recorded in your brand's audit log.

11. Security

We protect your workspace as described on our Security page and in the DPA. You keep your team's accounts secure, use two-factor sign-in as required, and tell us at once at kylepyeoman@gmail.com about any suspected breach or misuse.

12. Suspension and closing your brand

An Owner can ask to close the brand at any time. After a 30-day grace period, during which an Owner can ask for an export of the brand's data, we delete the brand's content within 30 days. During the pilot exports and deletions are done by hand. Finalized statements are kept for tax and accounting records.

We may suspend or close a brand if it breaks these terms, does not pay designers what it owes, puts others at risk, or if the law requires it. Where it is safe and lawful, we will tell the Owners why and give them a chance to respond. A suspended brand can read its data but cannot make changes.

If the brand closes or is suspended, the licenses for approved work continue, and what the brand owes designers for work under accepted terms is still owed. Sections 5 to 8, 10, 13, 14 and 16 continue after the brand closes.

13. The service

Human Made is in a pilot. We provide it as it is and as available. Features may change, and there may be downtime or errors. We will try to give notice of big changes. Keep your own copies of anything important.

14. Limits on liability

As far as the law allows:

• We are not liable for indirect or consequential losses, lost profits, lost revenue, or lost data.
• We are not liable for what designers do, or for the ads you run.
• Our total liability to the brand for all claims about Human Made is limited to the greater of what the brand paid us in the 12 months before the claim and 100 US dollars.

These limits do not reduce what you owe designers, and nothing in these terms limits liability that the law does not allow us to limit.

15. Changes to these terms

We may update these terms. We will tell your Owners about any important change before it takes effect, and an Owner may be asked to accept the new version in the app. If you continue to use Human Made after a change takes effect, the brand accepts it. A change never alters the terms designers already accepted for your briefs.

16. General

These terms are governed by the laws of the State of Tennessee, United States.

• These terms, the DPA and the terms of each brief you publish are the whole agreement between the brand and us about Human Made. Where the DPA and these terms disagree about personal data, the DPA applies.
• We may transfer these terms to a company formed to run Human Made, and we will tell your Owners if we do. The brand may not transfer these terms without our written agreement.
• If part of these terms cannot be enforced, the rest still applies. If we do not enforce a term straight away, we can still enforce it later.
• We send notices to the brand's Owners by email. Send notices to us at kylepyeoman@gmail.com.

17. Contact

Questions about these terms: kylepyeoman@gmail.com.